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Delivery and Returns

Delivery

If you order before 15:00, your order will be sent the same day. Orders placed after 15:00 will be sent the following day. You will receive your order within 1-3 working days - in some cases already the next day if you order before 12:00.

Nythaar Extensions delivers through GLS. The package can be sent to your address or to the nearest post office or parcel box in your area.

The delivery time appears under the current product, and pre-orders have extra delivery time. If you order other goods together with your pre-order, you will receive the goods together. If you want to have the other items sent first, you can contact us at nythaar@nythaar.dk .

Return

At Nythaar Extensions, you have a 14-day right of cancellation from the day you receive your package. Within this period, you can send the product back and get the money back if the seal on the package has not been broken and the product has not been used. The product must be returned with the entire original packaging.

We will not take your order back if:

  • Sealing or sealing is broken.
  • The product has been in use.
  • The product is not properly packed.

Return label with GLS costs DKK 39 and is deducted from the amount you need to return.

If you refuse receipt of the package or do not pick up the package at the parcel shop before it is sent back, we reserve the right to invoice you for any costs for return shipping and/or redelivery.

Refund of returned packages

If you have returned a product to Nythaar Extensions, we will refund your money within 30 days of receiving your return.

Exchange

Because we know it can be difficult to choose the right color via computer, we will gladly exchange unopened hair extensions within 14 days. We will not exchange packages that have been opened or are destroyed for hygienic reasons.

Last updated 18/06/2024